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PROGRAM FAQs

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The Business Travel Show America hosted buyer program attracts hundreds of influential travel managers and procurement, purchasing and sourcing category specialists. For up to two days, be surrounded by a professional network from the corporate travel industry.

Find out answers to the most frequently asked questions about the program below.

How do I apply for a place on the hosted buyer program?

Applications are now open, click here to start yours.

Alternatively, you may receive an invite from one of the many partners working with Business Travel Show America, inviting you to join the hosted buyer program as a guest in their group. If so, they will provide you with a link to apply.

 What are the qualifying criteria?

The hosted buyer criteria includes but is not limited to:

  • Minimum $5 million USD annual travel and expense budget
  • Global/National Travel Manager
  • Procurement, purchasing, and sourcing specialists
  • Individuals responsible for making budgetary and policy decisions on corporate travel

 Where and when is the exhibition taking place?

Business Travel Show America takes place at the Javits Center New York City, on October 15-16, 2025

 Do I have to attend the exhibition for both days on the hosted buyer program?

No. As a hosted buyer you can choose to attend the exhibition for one or two days, as long as you complete the required number of pre-scheduled appointments and attend the Business Travel Innovation Faceoff sessions. Your hosted buyer badge, however, is valid for both days of the exhibition so if your schedule frees up, you are always welcome to attend on a day that you are not registered.

Hosted buyers who requireairfair and hotel accommodation must attend both of the two days.

What is included in the hosted buyer program?

For hosted buyers attending both days, the program includes:

  • Two-day event registration.

  • A virtual card to cover up to $400.00 USD for round-trip economy airfare or train ticket to/from New York City.

  • Standard room at a 4-star hotel in New York City on October 14 and 15 (room and tax only; incidentals at own expense).

  • Hosted buyer group dinner on October 14, 6:00pm – 9:00pm at Swingers Nomad in NYC.

  • Continental breakfast on October 15 and 16 at the Javits Center.

  • Access to the hosted buyer lounge.

  • Lunch on October 15 and 16 at the Javits Center.

  • Pre-scheduled Appointments booking tool access.

For hosted buyers attending only one day (October 15 or 16), the program includes:

  • One-day event registration.

  • Continental breakfast at the Javits Center.

  • Access to the hosted buyer lounge.

  • Lunch at the Javits Center.

  • Attendance at specific required events on the respective day.

 What is not included in the hosted buyer program?

  • Travel insurance
  • Your transfers from the airport to the hotel and to/from the venue
  • Ground transportation
  • Breakfast at your hotel
  • All food and beverage expenses not taken within the program or the hosted buyer lounge
  • Hotel and flight upgrades
  • Additional hotel nights
  • Personal expenses such as mini bar, additional drinks, telephone, gratuities etc.

What do I do if my company does not allow me to receive complimentary travel and accommodation?

If you cannot accept complimentary travel and accommodation, you can still attend the event as a hosted buyer. During the registration process, simply do not select that you would like us to book your airfare and hotel accommodation. Or you can attend as a visitor buyer, which gives you access to the event content and exhibitors.   

 What am I committed to as a hosted buyer?

All that is required from hosted buyers, in return for all the benefits we offer, is to pre-schedule five appointments with exhibitors of your choice per day of attendance using the event appointment system and attending the Business Travel Innovation Faceoff sessions for the day(s) you attend.   

 What is a pre-scheduled appointment?

A pre-scheduled appointment is a 15-minute one-on-one appointment between a hosted buyer and an exhibitor of your choice. A hosted buyer is required to book five appointments per day of attendance; this equates to less than two hours of your time per day. These must be booked through the diary system on the online event platform. You can search through a list of all the exhibitors and choose who you would like to arrange an appointment with; our system will then match available meeting times in both your diaries. 

 Do I have to pre-schedule appointments in advance?

Yes, pre-scheduled appointments are a requirement of attending Business Travel Show America as a hosted buyer. Hosted buyers will be asked, during registration, to confirm that they will comply and make appointments using the event online diary. We reserve the right to cancel people from the program or charge a cancellation fee to any buyer who refuses to pre-schedule appointments.

 Can I change an appointment once booked?

Yes, you are able to rearrange a meeting for a new time using the tool.

 Can exhibitors book appointments with me?

The exhibitors can request a meeting with you. It is up to you if you choose to accept or decline the meeting. Exhibitor booked meetings do count towards your appointment requirements. 

 What if I miss a pre-scheduled appointment?

Please visit that exhibitor at the earliest opportunity to re-arrange the appointment so that they do not list you as a ‘missed appointment. ’ If hosted buyers miss two or more of their pre-scheduled appointments, we reserve the right to charge $2500 USD. 

 Am I able to attend joint appointments with my colleague?

Hosted buyers who attend with colleagues are expected to attend appointments individually with separate exhibitors. Any questions, please contact the hosted buyer team by email at hosted@businesstravelshowamerica.com to discuss this further. 

 Is there a cancellation fee?

Hosted Buyer cancellation and no-show policy outlined below:  

At the approval of event management, a qualified substitute may attend the event as your replacement to avoid penalty. Travel insurance is highly recommended. 

  • Hosted buyers canceling participation before July 15, 2025, will incur a $500.00 USD cancellation fee. 

  • Hosted buyers canceling participation between July 16, 2025 – October 14, 2025, will incur a $1,000.00 USD cancellation fee. 

  • Hosted buyers who do not meet all the requirements, attend the event in its entirety or no-show, will incur a $2,500.00 USD fee.  

What happens if I don't cancel in advance and don't attend the show?

You will be charged an event no-show fee of $2,500 USD.

 How will I know what my travel arrangements are?

You will be contacted by a member of our events team with details regarding booking airfare and your hotel accommodations. If you have any questions regarding your travel arrangements, please email us at travel@businesstravelshowamerica.com

What should I do if I need to change my travel arrangements?

If you need to change your flight, please contact the airline directly where you originally booked your ticket. Please note that changes to flights are subject to availability and buyers will be responsible for any additional costs incurred.  

If you need to change your hotel, please contact our team at travel@businesstravelshowamerica.com. If further nights’ accommodation is required, this will be up to the hosted buyer to book and pay for these extra nights. 

When will I receive my event entry badge?

We will be in touch closer to the show regarding your e-badge. In the meantime, if you have any questions regarding your registration, please contact hosted@businesstravelshowamerica.com

 What do I do if I need to cancel my attendance?

You must cancel your attendance in writing by email to hosted@businesstravelshowamerica.com. This will not be effective until you have received a written acknowledgement from the hosted buyer team. Please refer to the earlier question regarding cancellation fees and the terms and conditions.

 Who do I contact if I have any problems or queries in the run up to the show?

Please contact the Hosted Buyer team by email at hosted@businesstravelshowamerica.com, or if you are attending as part of a group, you can contact your hosted buyer partner, whose invitation you registered through. 

 What do I need to take to the event?

Please make sure that you have a copy of your e-ticket or your travel documents. You can view all of your conference sessions and appointments in the diary section of the online platform via the website or the mobile app. 

How do I contact the hosted buyer team once they are at the event?

Please come to the hosted buyer lounge where we will be happy to help you. 

 What are the terms and conditions?

The full terms and conditions for the hosted buyer program can be found here.

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